Technical Enquiries:
Our office opening times are Monday to Friday from 8.30 am to 5.00 pm, we close for lunch between 1 and 2 pm
(Closed Saturday, Sunday and Bank Holidays) - Our webshop is open 7 days a week!
(Closed Saturday, Sunday and Bank Holidays) - Our webshop is open 7 days a week!
| Refund Policy: |
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Faulty Goods:
We will replace faulty goods with those of the same or better specification. We will pay any carriage charges. You must contact us to obtain an RMA number before we will ship replacement goods / arrange collection. Incorrectly Ordered Goods: Goods may be returned to us if incorrectly ordered, and must be returned in the original packaging and are subject to a handling/restocking fee of 15%. To return incorrectly ordered items, you must obtain a RMA number from us before returning as without this number we will be unable to issue any refund. We can arrange for the collection of the goods, but the cost of this will be deducted from any refund on top of the handling/restocking fee. |
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